Everything you need to know about how we operate, protect your data, and serve you better.
Last updated: March 2025
Please read this section carefully before using FIL Store.
By accessing or using FIL Store (filstore.com.ng), operated by Fedan Investment Limited, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform. We reserve the right to update these terms at any time, and continued use of the platform constitutes your acceptance of any changes.
FIL Store is an e-commerce platform for purchasing products. You agree to use the platform only for lawful purposes and in a manner that does not infringe on the rights of others. You must be at least 18 years old or have the consent of a parent or guardian to make purchases. You are responsible for maintaining the confidentiality of your account credentials.
All products listed on FIL Store are subject to availability. We make every effort to ensure accurate descriptions, pricing, and images, but we do not warrant that product descriptions or other content are error-free. We reserve the right to refuse or cancel any order at our sole discretion, including cases where a product is mispriced or out of stock.
When you place an order, you are making an offer to purchase. We accept payments via Paystack and Flutterwave. All transactions are processed securely. Your order is confirmed only upon successful payment processing. Fedan Investment Limited is not liable for failed transactions due to insufficient funds, network errors, or payment gateway issues beyond our control.
All prices are displayed in Nigerian Naira (NGN) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices without prior notice. The price at the time of order confirmation is the price you will be charged.
All content on FIL Store — including logos, text, graphics, images, and software — is the property of Fedan Investment Limited and is protected under applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
FIL Store is provided on an 'as-is' basis. Fedan Investment Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform, including loss of data, revenue, or business opportunities. Our total liability to you shall not exceed the amount paid for the specific order in question.
These Terms of Service are governed by the laws of the Federal Republic of Nigeria. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Lagos State, Nigeria.
Questions about our policies?
We're happy to help — reach out to our support team.
filsmteam@gmail.com